Privacy Policy

We (also referred to as “We”, “Us” or “Our”) are dedicated to protecting your personal data and privacy.

This Privacy Policy outlines how we collect and store the information you provide through the Qanoex Monex website (the “website”).

These principles will be upheld:

• To ensure transparency in how we collect and process your personal information:

We aim to empower you to make informed choices about the use and processing of your personal data. That's why we've created our website. To achieve this, we apply a variety of methods and procedures to provide you with clear, relevant information on personal data usage.

If we determine you need specific details, we will provide them at the appropriate date and time.

We are pleased to answer any questions you may have and clarify any legal constraints. You can reach us by email at the following address: info@qanoexmonex.com.

• Personal data is used exclusively for the purposes outlined in this policy.

We may process Personal Data for various purposes, including offering the website to you and connecting you with third-party trading platforms (the 'Services'); enhancing and securing the site; protecting our rights and interests; facilitating the maintenance and delivery of the Services; meeting legal and regulatory obligations; and conducting administrative and business activities to support the delivery and use of the Services.

We also process personal data to better understand your preferences and needs.

• To leverage robust tools that protect your rights concerning personal data:

To facilitate the exercise of your rights, we have ample resources. Contact us at any time to request access to your personal data. We can modify or delete it, restrict its use for specific or general purposes, or transfer the information to you or a third party. We will accommodate your requests.

• Safeguard your personal data:

Although we cannot guarantee absolute security for your personal data, we will continue to employ a range of methods and techniques to protect it.

Our privacy and security policy is comprehensive.

1. The Scope?

This policy outlines the categories of personal data the company collects from natural persons, and explains how it is processed, shared with third parties, secured, and otherwise handled.

This Policy addresses information concerning an identified or identifiable natural person. An identifiable natural person is someone who can be directly recognized or whose identity can be determined through additional data we hold or can access.

The Policy defines “processing” as any operation involving the collection or use of personal data. It encompasses the management, structuring, and storage of such data.

Our services are intended for a general audience and are not designed for persons under the age of 18. We do not knowingly seek, collect, or retain information from anyone under 18, nor do we permit minors to use our services. If we become aware of any such data, we will promptly remove it and ensure compliance with privacy standards.

2. What personal data do we collect about you?

When you access our services, channels, or website, we collect personal data. In some cases, we may explicitly request this data. In other cases, we obtain personal data by analyzing your use of our services and channels or by receiving it from our third-party partners.

3. Disclosing personal information to the company is voluntary and carries no consequences.

You are not required to provide any personal data. However, in certain cases, withholding this information may prevent us from providing services or restrict user access to the website.

4. What kind of personal data can we collect? When you visit our website, we collect the following personal information:

This includes detailed records of your online activity log, traffic data (including your IP address and the date and time of access), the language you used, comprehensive software crash logs, the type of browser you used, and information about the device you used, such as its model and operating system version. This information is not private and cannot be used to identify you.

Personal data we receive from you: any personal information you voluntarily provide when connecting to a third-party online trading platform through us.

Personal information you share with third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. The legal basis and rationale for processing personal data

Your personal data is processed by the company for the purposes outlined in this section and in accordance with the applicable legal basis.

Without a valid legal basis, the company cannot process your personal data. The legal grounds for processing your personal data are:

• You have consented to the processing of your personal data for one or more purposes. This applies when you submit personal information through the website so we can transfer it to a third-party trading platform.
• The Company or a third party may need to process data to pursue their legitimate interests, such as improving our services or defending legal claims.
• Processing must comply with legal obligations.

Contact us by email for more information about the processing required to safeguard legitimate interests.

Below is a list of the reasons and legal grounds on which we may use the personal data you provide.

6. Transfer of Personal Data to Third Parties

The company may also share personal data—such as IP address details and user experience analysis—with third-party service providers who support us with hosting, storage, and similar services.

You may also request that we share specific personal data about you with third-party trading platforms. In such cases, we will provide those platforms with the personal information you have supplied. Their use of your data will be governed by their privacy policies, and your information may be shared with multiple trading platforms.

The Company may share personal data with related entities or business partners, providing the resources needed to enhance and improve the products and services it offers to customers.

In cases where it is necessary to protect the rights of third parties or their assets, the Company is authorized to disclose personal data to regulatory, local, or other official authorities.

We may also share your personal data with potential investors or buyers, as well as with lenders to the company or any other group company, if such a transaction occurs (including the transfer or sale of assets of the company or any group entity) or in connection with any merger, restructuring, consolidation or bankruptcy affecting the company or any other business within the group.

7. Third-Party Cookies and Services

We may use third-party services, such as advertising providers or analytics firms. These providers may also use cookies or other technologies.

Cookies are small text files stored on your device whenever you visit the website. They collect information about your preferences and browsing behavior to enhance your experience, remember your settings, and tailor products and services you may find useful. Cookies also support website analytics and usage statistics.

Some cookies, known as session cookies, are temporarily stored on your device and last only as long as your browsing session. In contrast, persistent cookies remain on your device for a defined period even after you close the browser. These cookies help the website identify you as a returning visitor and enable a more personalized and efficient experience on future visits.

Types of cookies:

We may use them according to their intended purpose:

Cookies have been blocked or removed

To block or remove cookies, adjust your browser's settings. Below are links to guides for some of the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Please note that some or all of the website’s functions and features may not work as expected if this occurs.

ONLINE TRACKING NOTICE

The Company retains your personal data for as long as necessary to fulfill the processing purposes described in this policy, or for any longer period permitted by applicable laws, regulations, policies, or orders.

We will share your information with third-party trading platforms for 12 months. If you consent, we will extend this sharing for an additional 12 months.

We regularly review the Personal Data we hold to ensure it is no longer needed.

9. Transfers of Personal Information to Third Countries or International Organizations

Your personal information may be transferred or transmitted to a third country—i.e. an additional country other than your country of residence—or to international organizations or jurisdictions. The Company takes all necessary steps, including appropriate contractual and technical measures, to safeguard the personal data you provide. This ensures that data users have the ability to assert their rights and to access effective legal remedies.

These protections and safeguards are available to all residents of the EEA (European Economic Area).

• Transfer to a third country or international organisation that the European Commission has determined provides adequate protection for personal data in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”)
• The transfer is made pursuant to a legally binding and enforceable agreement between public entities or authorities under Article 46(2)(a).
• The transfer was conducted in accordance with the standard data protection clauses adopted by the European Commission under Article 46(2)(c) of the GDPR. These clauses can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

We can provide details on the security measures we use to protect your personal data when transferred to third-party countries or international organizations. Please email us at info@wealthwaydigital.uk

10. Safeguarding Personal Data

We have implemented appropriate organizational and technical measures to safeguard personal data. These measures prevent the accidental or unlawful destruction, loss, or alteration of personal data.

We cannot guarantee error-free security of your personal data, nor can we be held liable for any intangible, incidental or consequential damages arising from its use or disclosure. This includes, but is not limited to, any personal data disclosed due to transmission errors, unauthorised third-party access or any other cause beyond our control.

If we are legally required or otherwise compelled to do so, we may need to disclose your personal data to third parties, such as public authorities. In such cases, we cannot guarantee the level of security that third parties will apply when safeguarding your personal data.

Personal data cannot be transferred over the web in an entirely secure manner. The Company cannot guarantee the security of any personal data you transmit to us online.

11. Hyperlinks to third-party websites

Links to third-party websites and applications on our site are provided solely for convenience and are not overseen by our company. We do not control or supervise how these external sites or apps collect or process personal data. We are not responsible for any data handling practices of these third parties. This Policy does not apply to actions taken through those external platforms.

When you visit any of the third-party websites or apps we recommend, please read their privacy policies before accessing or using their apps. We also suggest that you provide any personal data to them.

12. Amendments to this Policy

We may revise this Policy at any time to ensure it remains current and transparent. If we do, we will notify you by posting the updated Policy on our website. For significant revisions, we will also inform you through appropriate notification methods and publish an announcement on our site. Unless explicitly stated otherwise, any amendments will become effective upon publication of the revised Policy. We encourage you to review this Policy regularly.

13. Your rights regarding your personal information

You have the right to ask us to verify the accuracy of the personal data we collect about you, correct any errors, and delete any personal data we do not require. You may also restrict the types of processing applied to your personal information.

If you are an EEA resident, please refer to this page:

These rights, which pertain to any personal information you provide, are available to you and may be exercised at any time. To do so, simply send an email to the address below.

Access rights

The Company is able to verify the accuracy of the personal data being processed about you. If so, you can access your personal data.

The Company will provide an electronic copy of any personal data currently being processed and may charge a reasonable fee for additional copies. The data will be delivered electronically upon request.

The right of individuals to access their personal data must not conflict with the rights and freedoms of others. If a request would infringe upon another person’s rights or freedoms, the company may refuse to comply or limit its capacity to fulfill it.

Right to rectification

The Company has the right to rectify any inaccurate personal data. You have the right to request that any insufficient personal data we hold about you be corrected, taking into account the specific purpose for which it is processed.

Right to Erasure

The following reasons apply: (a) Personal data are no longer necessary for the purposes for which they were collected or processed; (b) You withdraw consent and there is no alternative legal basis for processing; (c) You object at any time, for reasons specific to your situation, to the processing of personal data about you on the basis of legitimate interests pursued by us or by a third party; (d) Personal data have been processed unlawfully; (e) Personal data must be erased to fulfill a legal obligation of the company.

This right does not apply when the processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal rights.

Processing restrictions

If you are concerned about the accuracy of your personal data, you may request that the company restrict its processing.

If you request that your personal data be restricted, it may only be processed and retained if you give consent or in order to create, exercise, or defend legal rights, or in order to defend the rights of another natural person, or in the case of reasons of significant public interest within the European Union or a member state.

Your Right to Data Portability

If an automated system processes your personal data based on your consent or under a contract to which you are a party, you have the legal right to access and review any personal data you have provided to the company.

You may request that your personal data be transferred directly from the company to another controller where technically feasible. Exercising your right to data portability does not affect your right to erasure. Furthermore, the right to data portability must not infringe upon the rights or freedoms of any third party.

Right to challenge

At any time, you have the right to object to any processing of your personal data by the company or a third party that is based on legitimate interests. This right is not limited to profiling based solely on those interests. If we establish compelling legitimate grounds for processing your personal data, we may continue processing unless you can demonstrate that your rights, freedoms, or interests override those grounds, or that the processing is necessary for the establishment, exercise, or defense of legal rights.

Regarding direct marketing, you have the right to object at any time to the processing of your personal data.

Right to Withhold Consent

You may withdraw your consent to our processing of your personal data at any time. This will not affect the legality or lawfulness of any processing performed before your consent was withdrawn.

You have the right to file a complaint with the authority overseeing you.

You may submit an appeal to the supervisory authority established by a Member State to safeguard individuals’ fundamental rights in relation to the processing of personal data within the European Union.

The laws of the European Union and its Member States may restrict your rights regarding personal data about you, as detailed in Section 13.

We will provide you with the information you have requested in accordance with your rights under Section 13 of this agreement within one month of receiving your request. If necessary—depending on the nature and volume of requests—this period may be extended by up to two additional months. Should we require an extension, we will notify you within one month of your initial request, including the reasons for the delay.

As long as your request does not conflict with section 13 of the law, we will provide the information you seek under that provision free of charge. If a request is unjustified, excessive, or repetitive, we may charge a reasonable fee to cover the administrative costs of processing or fulfilling it. In such cases, we may also decline to act.

If we have any uncertainty regarding the identity of the person who submitted your request, the company may ask for further information.